OUR PLEDGE TO YOU

"At Sylvan Learning Center our ultimate goal is to achieve 100% customer satisfaction. We pledge to use our best efforts and all reasonable means to meet this goal.

We are always available to answer any questions you may have about your child’s program, progress, teachers, center procedures, or any other issues. We are committed to making a difference in your child’s future."

A different approach

"I appreciated that the teachers created a special schedule for my son when it was determined that he needed a different kind of approach to improving his confidence in reading."

- Home school parent

A great resource

"My daughter thanks me both verbally and with improved performance for sending her to Sylvan. She especially appreciates the help she receives in math, which is her most challenging subject. I am sure we will be using Sylvan as a resource for years to come."

- Skyline High School parent

A huge help

"The Sammamish Branch has a great team and has been a huge help to my daughter. Thank you."

- Beaver Lake Middle School parent

A new confidence

"Our experience with Sylvan has been very positive. My child was very far behind in her elementary education and now in middle school she is keeping up with the rest of the kids and has confidence that she did not have before. I recommend Sylvan to anyone that has a child that is struggling in school."

- Chief Kanim Middle School parent

A new first

"Sylvan’s program is excellent! My daughter’s teacher...is a wonderful teacher and [my daughter] for the first time in her life enjoys learning math. Thank you for your help and support!"

- Skyline High School parent

Bubbling with excitement

"[Our director] has done a terrific job coaching my daughter in higher level math. She had fallen way behind and had lost all confidence in her abilities; thus, had given up. After her first session with [him], she was bubbling with excitement about how impressed he was with her thinking. She raised her SAT math score by 90 points after just a month of sessions. She goes to tutoring, despite her outside interests, on her own without prodding or reminding. [Our director is] a great teacher, and has been a blessing for my daughter. I'm just sorry we waited so long!"

- Mt. Si High School parent

Coming back

"My son enjoys Sylvan--he suggested coming back to Sylvan this year before I had a chance to say anything."

- Mt Si High School parent

Connection

"[My daughter] hasn’t been going [to Sylvan] for very long but so far she has been really happy and enjoys going. She seems to have connected with her tutors and likes them."

- Issaquah High School parent

Couldn't be more pleased!

"We couldn't be more pleased with our daughter's progress! We are excited to see how she does once school gets started next month."

- McAuliffe Elementary parent

Customer service

"Can't thank [our director] and the staff at Sylvan for all the assistance they have given my daughter. Your customer service is impeccable!!"

- Skyline High School parent

Dedicated staff

"Both my daughters...got a lot out of their time at Sylvan. Most recently [my younger daughter's] SAT score was a 2120 due to her time at Sylvan. Thanks to all your dedicated staff for helping both our daughters."

- Skyline High School parent

Dedication

"[Our Director] is without a doubt the most outstanding, positive-minded and truly dedicated teacher I have ever encountered through my children’s (and even my) education. She works with our extremely busy and sometimes unstable schedule and gets my girls the help they need, when they need it...my children enjoy going to Sylvan when they are feeling the need for some additional help."

- Pacific Cascade Freshman Campus parent

Easy to work with

"My son is taking his HS math credit with Sylvan. He was getting a D-F…but with Sylvan his grade is A-B. With his schedule in sports, Sylvan is always willing to help move his class time if need be. They’re GREAT, very easy to work with, and always willing to help out with re-schedules etc. I just love them!"

- Mt Si High School parent

Extra confidence

"Sylvan gave my child that extra little bit of confidence to do his best in school. My son uses Sylvan to help him through the rough spots."

- Eastside Catholic High School parent

Flexible scheduling

"My son plays sports and I've really appreciated how flexible they have been with scheduling."

- Skyline High School parent

Great learning experience

"Both my children are at Sylvan and they are having great learning experiences. I recommend Sylvan to everyone!"

- Margaret Mead Elementary parent

Great strides

"[My son] is making great strides and, for the most part, finds Sylvan fun. They are working on his organization skills--not an easy task--as well as his writing skills.
He enjoys all there!"

- Discovery Elementary parent

Hard to leave

"Our experience with the Sammamish Sylvan has been nothing but positive. We are almost done with our time there, and [our daughter] will have a hard time leaving. She has gained confidence and has made some great relationships with her teachers. I believe that [she] isn't quite sure how she is going to make it in 9th grade without the help of her Sylvan family."

- Pine Lake Middle School parent

Highly recommended

"I am so pleased with Sylvan that I have recommended this to others; they also have signed their boys up for Sylvan and love the results."

- Mt Si High School parent

High scores

"We received our daughters' report cards and they both received very high scores. This was a result of their time spent at Sylvan."

- Margaret Mead Elementary School parent

Independent learner

"My son has really improved his learning skills and academic knowledge…he is a great example of the difference that Sylvan can make, and he is glad [that school is] easier now. He is really an independent learner at this point."

- Emily Dickinson Elementary parent

Investing time

"[Our director] has been great, taking the time to meet with my son's teacher and explaining exactly what is happening with him at Sylvan."

- Arbor School parent

Key to success

"Our daughter is doing much better in school thanks to Sylvan. [Our director]has been key to her success."

- McAuliffe Elementary parent

Knowledgeable Staff

"I really appreciated when my child couldn't make an appointment, that the staff quickly made arrangements for her to change with no hassle. I really appreciate the educated staff members and feel like my daughter benefited from their knowledge, and would highly recommend Sylvan to others."

- Eastlake High School parent

Learning is rewarding

"My child is beginning to understand that learning can be fun and rewarding."

- Issaquah High School parent

More confident

"[My son] has come a long way--with organization, follow-through; and overall, [he is] simply more confident."

- Beaver Lake Middle School parent

No more tears

"Our daughter started Sylvan at the point [where] she was crying with frustration over her math homework at the end of second grade. At the end of third grade, she received a 98% score on her WASL test."

- Margaret Mead Elementary parent

Positive experience

"[Our director] has made the experience a very positive one."

- Skyline High School parent

Relates well

"I really liked [our Director]. She is very professional yet relates so well with teenagers. My daughter was not happy about going, but she ended up really liking it."

- Beaver Lake Middle School parent

Respect and kindness

"Everyone at our Sylvan office treats all of us with respect and kindness. It's been a really good experience."

- McAuliffe Elementary parent

Rewards and prizes

"My child loves Sylvan and feels very proud when he comes home with his progress report and prizes from the rewards store!"

- Grand Ridge Elementary School parent

School visits

"I have really appreciated the fact that Sylvan contacted my daughter’s teacher on their own. It made me feel like they really care about her and her success."

- Eastlake High School parent

Strong advocate

"I love working with [our director]. I think she is a very strong advocate for my daughter in the school system as well as in Sylvan."

- Pacific Cascade Freshman Campus parent

Success

"My son has gone from not wanting to go to Sylvan at all to not minding going. He still isn't as excited to go as he would be to get a milk shake, but he doesn't mind going [as much as] he originally did. I attribute that to the success he is having there and the people that he has worked with."

- Arbor School parent

Thank you!

"A special thanks to [my daughter's teacher]. He has helped [my daughter] tremendously in math. Not sure how she would have done without him."

- Skyline High School parent

Thank you

"Without this program my daughter would not have been able to be in normal classes.
If she doesn't understand something at school, the staff helps her, and it’s amazing how quickly she understands. Thank you, Sylvan."

- Chief Kanim Middle School parent

Very interested

"The directors have really gotten to know my child and his needs. They seem very interested in his progress."

- Alcott Elementary parent

Well-run!

"Great teachers, well-run program. [My son] has made great progress. Mixing up the teachers was a bit surprising to me, at first, but now I think [he] enjoys that part and likes having new people to work with."

- Blackwell Elementary parent

We love Sylvan!

"[Our director] is a wonderful person to deal with and my son…thinks [his teacher] is fantastic. He was flunking out of math at high school but is now pulling an A at Sylvan. We love Sylvan!"

- Mt Si High School parent

Thank you for your referrals!

"Successful students and satisfied parents, such as those profiled above, are our ultimate goal, and when you refer Sylvan to family and friends, we know that we have achieved this goal.

To thank you for your confidence in us, when a new, referred student enrolls in any Sylvan course, they will receive $50 off their program. The student who referred them will receive a $50 US Savings Bond.

Thank you again for your continued support of our center, and we look forward to serving you and your children for many years to come."